Success is not solely dependent on Products or Processes; it also relies on the growth and development of People.

The problem that I found when I went looking for good training, is that Corporate Training was so generic, unspecific, and lacked tactical actions!

(it was kinda shit)

So I thought I'd better change that.

Through our tailored training programs and resources, we empower retail professionals to strengthen their strategic vision, streamline operations, and cultivate high-performing teams. We emphasise the importance of having a clear vision, effective operations, and developing talent as fundamental pillars of Retail Performance.

Our approach is rooted in practicality and simplicity. We break down complex concepts into actionable steps, providing you with the tools and knowledge needed to excel in your role. By harnessing the power of data-driven decision-making and leveraging operational insights, we guide you on your journey to achieving outstanding results.

Whether you are a retail manager seeking to enhance your technical or leadership skills or an individual contributor or analyst aiming to sharpen your expertise, our training and development programs are designed to meet your unique needs. We combine industry best practices, real-world case studies, and interactive learning experiences to ensure maximum impact and sustainable growth.

Remember, investing in personal training and development is an investment in the success and future of your retail business. Let's embark on this exciting path together.

Discover our resources, and connect with our team to learn how we can help you unlock your potential, elevate your retail operation, and exceed customer expectations.

Training and Development Opportunities

Unlock the power of data and gain actionable insights to drive your retail business forward with our focused Retail Analysis training. 

This course equips you with the essential skills to harness the potential of your operational data and make informed decisions that positively impact your bottom line.

Discover the transformative power of exceptional customer service and in-store experiences with our specialised training program. 

This course is designed to help you create memorable interactions that foster customer loyalty and drive business success.

Unlock the power of financial insights and benchmarking to drive success in the retail industry with our specialized training program. 

This course is designed to equip retail professionals with the knowledge, levers,  and tools to optimise financial performance and stay ahead of the competition.

Discover the essential lessons in frontline retail leadership that will empower you to become a more effective and efficient leader. 

This simplified training program is designed to provide you with the tools and insights from frontline retail experiences, enabling you to improve your interactions, cultivate stronger relationships, and develop high performing teams.

Embark on a transformative course, "Getting on the Bus," where you will acquire the essential skills and techniques to become a proficient people manager. 

This simplified training program is designed to equip you with the tools to motivate and inspire your team's performance while fostering a culture of development and progression.

Unlock the secrets to efficient stock management and enhanced visibility in your retail operations. 

This training program is designed to equip retail professionals with the strategies and techniques to optimise inventory control, minimise stockouts, and maximise cashflow & overall retail performance.

Who is this training for?

Our training programs are designed for individuals and teams in the retail industry who are eager to enhance their skills and drive exceptional performance. Whether you are a frontline retail leader, store manager, analyst, or aspiring retail professional, our training courses offer valuable insights and practical strategies that are simplified, easily understood and tailored to your specific needs.

This training is ideal for:

Retail Managers and Supervisors:

Analysts and Supporting teams:

Customer Experience and Sales Professionals:

Retail Entrepreneurs and Business Owners:

No matter your role or level of experience in the retail industry, our training programs provide valuable knowledge, practical tools, and strategies to elevate your performance and achieve your professional goals. Join us and unlock your potential for success in the dynamic world of retail.

How is the training delivered?

We understand that every individual and team has unique preferences and requirements when it comes to training. That's why we offer flexible delivery options to ensure a seamless learning experience for all participants.

One-on-One | Remote Training:

Engaging Workshop Setting for 4+ Participants:

Regardless of the delivery option you choose, all our training courses come with a comprehensive Workbook. This resource serves as a valuable companion throughout your learning journey, providing additional guidance, exercises, and practical tools to reinforce your understanding and support your application of the concepts covered in the training.

What can I expect from this training?

When you enroll in our training programs, you can expect a transformative learning experience that simplifies & equips you with practical skills, valuable insights, and actionable strategies to excel in your retail career. Here's what you can anticipate from our training:

Expert Guidance and Knowledge:

Practical Tools and Techniques:

Interactive and Engaging Learning:

Relevant and Applicable Content:

Ongoing Support and Resources:

At Retail Performance, we are committed to delivering a training experience that goes beyond theoretical knowledge. We focus on practical application, empowering you to make a real impact in your retail career. Expect to walk away from our training with the confidence, skills, and strategies to excel in the dynamic world of retail.

Sound good? Head to the Contact page for more.

[coming soon]

Self-paced learning resources

WHS in your business

Implement & montior workplace health & safety policies, procedures, and programs to meet legislative requirements and provide a safe environment for your team.

Customer Service Strategies

Co-ordinate implementation of customer service strategies that maximises your retail offer.

Retail Financial Managment

Retailers need to understand the importance of accurate information on the profitability of the business, the components of this, and how to plan and manage all of those components.

Our 10 steps on Retail Financial Management wil give you some basic tools to help you in understanding the important KPI's and give you the skills to build a buying plan, not just a spending plan.

Develop work priorities

Identify & build the performance outcomes, skills and knowledge required to plan and maximise your time and effectiveness.